Frequently Asked Questions in BodyBuilding - Xroids

Frequently Asked Questions in BodyBuilding

 

 

How do I know you are not scammers?

Our online steroid shop represents an ideal place for bodybuilders, where one may buy only legit steroids taken directly from manufacturers.

We are authorized resellers of such famous brands like Geneza Pharmaceuticals and Sciroxx. You can convince yourself buy checking us on their official web sites: www.genezapharmaceuticals.com and www.sciroxx.com. When checking please try to input " www.xroids.net "with and without "www".

Another way of getting more information about us is registering on our related bodybuilding forums: www.trainwiser.com and www.growxxl.com and interacting with users that have had already experience with us. You'll be amazed by the positive feedback you will find there.

We really encourage you to test our gear by placing a small order, as we do not have a minimal order amount. The safe delivery of our genuine and legal steroids is GUARANTEED.

How to place an order?

There are several steps you need to take to place an order on Xroids.
Step 1: Create an account. Invent a log-in name and password. For security reasons, make sure the log-in name does not contain parts of your real name or e-mail address.
Step 2: Log-in into your account. In order to be able to place an order you need to sign in into your account. To view the different categories of products on our site you may click here.
Step 3: After you have found the product needed, select the amount and click on “Buy Now” button.
Step 4: You are now in the “Shopping Cart”, click “Continue Shopping to add more products, or “Check Out” button if you are ready to go.
Step 5: Get acknowledged with the site’s terms and conditions, if you agree and accept them, click on the “Continue” button.
Step 6: Fill in the shipping information. Please make sure the delivery address is correctly introduced as we will not be held responsible for delivering the order to an incorrect address, nor we will reship the order.
Step 7: Verify. Prior to clicking on the “Continue” button, double-check the introduced shipping information.
Step 8: Verify the status of your order and get ready to pay.

How do I edit my order after it has been placed?

You have the option to make changes in the order in case you haven’t submitted payment yet. To be able to edit the order, please log into your account, choose order ID, then click on “Edit Order”. If you have already paid for your order, however it hasn’t been yet shipped out, please create a ticket and ask customer support to make the needed changes. In order to provide you with qualitative assistance, please always specify the issue and the order ID when referring to the customer service support.

Is there a minimum order amount limit?

We've designed this online store especially for your comfort and easy usage, so we haven't fixed any minimum order amount limit. You are free to order whatever you want in any quantity. Do not hesitate to place your order and we'll be glad to take care of the rest.

What payment methods do you accept?

We accept Western Union, Money Gram and AlertPay payment methods, you may use your Credit Card and send the payment directly from the Western Union web site. You are kindly asked to specify that you are sending funds to a friend, since Western Union transfers are not allowed for commercial purposes. If you would like to use your CC directly please contact our Customer Support Team.

How can I pay with Western Union (WU) and Money Gram (MG)?

In order to be able to pay with Money Gram or Western Union, you need to access their official web sites or find their offices in your country and fill-in the form. The form requires information like first name, last name, city and country of the receiver. This info may be found by clicking on "Payment information" in your order history and selecting the payment method you want to use. You'll see a list of receiver names there and on the right side their addresses, just choose one of them and fill in the WU/MG form. You will also be requested to provide personal information.

When making the transfer, specify that you are making a donation since WU/MG is not supposed to be used for commercial purposes. Do not protect your transfer with a secret question, fill in only the necessary fields. The collector will have a valid ID. After the payment is made, sign in the site and open your order history to find the order you've paid for. Once you find the order, click on "Enter WU info" or "Enter MG info" and fill in all the fields with the exact info you've got, and have used for the transfer from WU or MG.

It will take up to 24 hours to collect the payment information and initiate to process your order. Once we receive the Western Union transaction data from the customers, the payments are normally processed within 2-3 business days. In case the payment is rejected by WU due to incorrect data provided, the customer will be notified via e-mail, and another payment attempt should be made. You are kindly asked to carefully complete the forms in order to avoid delays. The orders are shipped out within 24 hours after the payment confirmation.

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